Office Closed for Summer Holidays

Please note that our office will be closed for summer holidays, from August 17, 2017 until August 21, 2017.

We will be back to work starting August 22, 2017 at 9:30 am.

Reservation

 

1. Participation of 2 adults is required except for "Kayaking at Sunrise & BBQ Tour".

 

2. Please fill in the form below with the required information.

*Please note that a reservation is required 2 days prior to your tour. Before filling in the form, please read through our WAIVER & RELEASE AGREEMENT and the TOUR TERMS & CANCELLATION POLICY below the booking form.

 

3. We will send an e-mail with the plan of your tour to the email address provided. Due to the host's personal circumstances, we may not be able to arrange the exact tour as described on the requested date. In this case, we will contact you with an alternative plan. We ask for your kind understanding. Tour is closed on Sundays and Japanese National Public Holidays.

 

4. If the tour can be arranged, we will inform you with details of the payment.

 

5. Please complete the payment procedure. When we confirm your payment, your reservation is completed.

Note: Please fill out the fields marked with an asterisk.

Payment

After checking your request, we will soon email you back. Once you have re-confirmed the date and agree to the Terms & Conditions, you can pay the tour fare by PayPal or a credit card (Visa, Mastercard and Amex cards accepted).

After confirmation, the reservation is completed.

Waiver & release agreement

 Waiver and Release

I understand that participating in the activities provided by Tour du Lac Biwa entails various risks of accidents/injuries. I release and discharge Tour du Lac Biwa and its officers, agents, and employees from any and all liability or claims for injury, illness, death or loss of or damage to property which I may suffer while participating in the tours and activities of Tour du Lac Biwa. It is my intent to release Tour du Lac Biwa and hold it harmless from all liability for any and all such damage or injury, and will have no right to make a claim or file a lawsuit against Tour du Lac Biwa or its officers, agents or employees.

 

Assumption of Risk (for Participants of the bike tour only)

I understand that participating in bike tour exposes me to unavoidable risk of personal injury, loss of life, loss of or damage to property. It also entails hazards posed by other bicycles and traffic or road conditions. In spite of these risks I choose to participate in the bike tour and hereby assume all risks and accept full responsibility for any and all such damage or injury which may result. 

  • I understand that this activity may result in severe injury, including but not limited to spinal or head injury.
  • I realize the importance of wearing a helmet and I hereby commit to wearing a helmet at all times while riding the bicycle.
  • I understand that I should be in good physical health and under no influence of alcohol or drugs to participate in the bike tour.
  • I understand how to operate the rental bicycle’s gears and brakes and that I am capable of operating the bicycle safely on city streets. I also commit to stay on the course lead by the tour guide and to abide by all directions given by the tour guide.

 

I hereby expressly agree that this release and waiver is intended to be as broad and inclusive as permitted by the laws of Japan and that if any portion hereof is held invalid, the balance shall, notwithstanding continue in full legal force and effect.

Cancellation policy

In the case of cancellation, the following cancellation fees would be applied.

Time of Cancellation Cancellation rate
(1) If notice of cancellation is received by the Company 11 or more days prior to the starting date of the tour  No Charge
(2) If notice of cancellation is received by the Company 10 days to 8 days prior to the starting date of the tour 20% of the tour fare
(3) If notice of cancellation is received by the Company 7 days to 2 days prior to the starting date of the tour 30% of the tour fare
(4) If notice of cancellation is received by the Company 1 day prior to the starting date of the tour 40% of the tour fare
(5) If notice of cancellation is received by the Company prior to the starting time of the tour. 50% of the tour fare
(6) If notice of cancellation is received by the Company after the starting time of the tour, or in case of failure to show without notice 100% of the tour fare

Please take note that time periods will be calculated according to Japan Standard Time (JST) which is equivalent to UTC +09:00.

Refund is to be made by remittance to your bank account, minus a deduction for the necessary bank handling charges. For example, in the case of a 50% refund, you will receive 50% of the total tour fee minus bank handling charges.

 

Read more about our terms and conditions